The art of delegation

Good morning, Team! It’s Friday!

The art of delegation is one of the most misunderstood—and underutilized—skills in leadership. At its core, delegation is not about offloading work; it is about multiplying impact. When done well, it creates space for leaders to think strategically while simultaneously developing the next generation of leaders. When done poorly, it leads to frustration, disengagement, and stagnation.

Micromanagement is often the first trap. It typically stems from good intentions—high standards, accountability, or urgency—but it signals a lack of trust. And without trust, delegation collapses. As many leadership frameworks suggest, effective delegation requires not just assigning responsibility, but also granting the authority to act. Without that balance, leaders unintentionally create bottlenecks rather than momentum. (Wikipedia)

Equally damaging is the difference between delegating and dumping. Delegating is intentional: it matches the right task with the right person, provides clarity on outcomes, and offers support without interference. Dumping, on the other hand, is reactive—handing off tasks without context, development, or ownership. Teams feel this difference immediately. One builds capability; the other erodes morale.

Great leaders recognize that delegation is inseparable from talent strategy. Hiring the right people is only the beginning. True leadership is about stretching those individuals—giving them meaningful opportunities to grow into bigger responsibilities. Delegation becomes the bridge between today’s performance and tomorrow’s leadership bench. (Worth reading that line again). It is where potential is tested, confidence is built, and future leaders are formed.

As Theodore Roosevelt famously said, “The best executive is the one who has sense enough to pick good men… and self-restraint to keep from meddling.” (Ultimate Lexicon) That “self-restraint” is the essence of the art. It requires leaders to let go—not of accountability, but of control.

I struggled with this concept earlier in my career and lost good people as a result. Leadership development requires learning from your mistakes…and I am a persistent student. I still see daily examples of people mismanaging how to direct rather than do and it comes down to letting go of control, or maybe recognizing you gain more control of the environment when you hire, build and trust people so you can transfer more responsibility while you focus your attention on strategy.

Ultimately, delegation is not about getting work done. It is about building people who can get work done without you. And in that shift—from doing to developing—leaders don’t just scale results, they scale leadership itself.

Have a blessed weekend!

Eric

Calm in the Storm

Good morning, Team! It’s Friday!

If you’ve felt like the world has been moving a little faster lately, you’re not alone.

Everywhere we turn, there’s volatility. Constant disruption. A political environment that feels more charged than ever. Economic uncertainty that raises real questions. And for many of us, the very real responsibility of being in the “sandwich generation”—supporting both parents and children at the same time.

It’s a lot.

And while none of this is entirely new, the speed and intensity of it all feels different.

So the question becomes:

Who are we going to be in the middle of it?

There’s an old Buddhist saying: pain is inevitable—but suffering is optional.

We can’t avoid the challenges, the pressure, or the uncertainty that comes with them.

But we do have a say in how we carry it.

In how we respond.

In who we choose to be in the middle of it.

There’s a quiet strength in being steady.

In not overreacting.

In not getting pulled into every wave of anxiety or noise.

Being calm doesn’t mean being passive. It doesn’t mean ignoring reality.

It means choosing clarity over chaos.

Focus over frenzy.

Perspective over panic.

And here’s the part we often underestimate:

Calm is contagious.

When you bring steadiness into a room, others feel it.

When you respond thoughtfully instead of react emotionally, people notice.

When you carry a sense of grounded confidence—even when things are uncertain—you give others permission to do the same.

That’s leadership. At every level.

This doesn’t mean we won’t feel stress. We will.

It doesn’t mean we’ll have all the answers. We won’t.

But it does mean we can remind ourselves—and each other—that:

We’ve navigated uncertainty before.

We are more resilient than we think.

And more often than not… things work out.

So today, and heading into the weekend, take a breath.

Step back from the noise.

And remember:

You don’t have to control the storm—

but you can absolutely choose to be calm within it.

And that might be exactly what someone else needs from you.

Have a blessed Easter weekend!

Eric

Think Differently

Good morning, Team! It’s Friday!

I spent this past week in Utah at a conference alongside leaders from across the region—all committed to challenging the status quo by changing how we think…about everything.

Albert Einstein famously said, “We cannot solve our problems with the same thinking we used when we created them.” That idea wasn’t just referenced—it was put under a microscope all week.

With a collective goal of producing extraordinary outcomes, we have to think differently and act differently. The formula sounds simple. But when you begin to unpack it—when you test assumptions, challenge long-held beliefs, and truly commit to a different way of operating—it becomes clear: this is hard work.

As a way of demonstrating the power of inserting possibility into a difficult situation, we watched the classic film 12 Angry Men. One man, unwilling to accept the obvious, shifts the entire outcome—not by force, but by thinking differently, asking better questions, and refusing to settle for the easy conclusion.

(And it’s worth asking—when was the last time you watched a movie without any computer-generated effects?)

That simple exercise carries a powerful reminder:

Most situations don’t change because of new information—they change because someone is willing to see the same information differently.

So here’s the challenge as we head into next week:

Where are we defaulting to “the way it’s always been done”?

Where are we accepting conclusions too quickly?

And where might a different question—just one—open up an entirely new outcome?

Thinking differently isn’t about being creative for the sake of it. It’s about being intentional enough to create results that wouldn’t otherwise happen.

Let’s go create something extraordinary.

Have a blessed weekend!

Eric

Value Added?

Good morning, Team! It’s Friday!

When production suffers in an organization, everyone feels it. Expectations don’t disappear—if anything, they intensify. Stakeholders expect that effort and resources will translate into results, ideally above the median.

When outcomes fall short, assessment follows. When they fall short for an extended period, expect a deeper dive—and often, tougher consequences.

Beneath the churn, the root causes are rarely a mystery: complacency, cultural erosion, or well-intentioned but premature promotion—putting people in roles before they’re ready.

The typical response? A return to fundamentals—core competencies, disciplined execution, and professional behavior. The problem is, by the time this happens, the organization is already under pressure.

One useful lens in evaluating performance is deceptively simple: do you have a job, or do you have a title?

A good starting point is self-assessment:

“Am I adding value—every day?”

If the answer isn’t clear, it’s worth asking harder questions:

Am I in the right role?

Do my responsibilities align with my strengths?

Am I in the right organization—or even the right industry?

Benchmarks provide another reality check. How do you stack up against peers, competitors, and the broader market?

There’s a memorable scene in Moneyball where Billy Beane bluntly describes his team’s standing: there are the top teams, the bottom teams… and then 50 feet of crap—and under that is us! Not exactly a morale booster, but an honest benchmark. And sometimes, honesty reveals that incremental tweaks won’t cut it—you need a fundamental reset.

That’s why tracking your value shouldn’t begin when things go wrong. If you wait until the organization is under stress, the conversation shifts—it becomes less about growth and more about reduction.

If you can’t clearly point to where you consistently add real, tangible value, you’re vulnerable.

Start now. Keep a daily journal—credible, specific examples of how you contribute, solve problems, and move the needle.

Because in the end, value isn’t assumed. It’s demonstrated.

Have a blessed weekend!

Eric

Leaders Set the Weather

Good day, Team! It’s Sunday!!

Up North, here in Minnesota, we’re getting hammered with a late season snow … and I realized I’d have more time to collect and jot thoughts with minimal distraction today than the typical Friday morning. So here is my deliberately delayed blog for the week:

Leadership is often described in terms of strategy, decision-making, and execution. Those things matter, of course. But long before strategy takes hold, something else shapes the performance of a team: the leader’s attitude.

Attitude is not a soft trait. It is operational. It determines how problems are approached, how people treat each other, and whether a team leans into challenges or pulls back from them.

Most teams take their emotional cues from the leader. If the leader is defensive, the team becomes cautious. If the leader is curious, the team becomes engaged. If the leader remains steady when things get difficult, the team gains confidence that challenges can be worked through. In that sense, leaders set the weather system for the organization.

A constructive leadership attitude starts with curiosity. Leaders who ask thoughtful questions—What are we missing? Who sees this differently? What can we learn from this?—create space for better thinking. Curiosity signals confidence and invites others to contribute.

Ownership is another defining feature. Leaders can delegate work, but they cannot delegate responsibility. When things go well, strong leaders distribute the credit. When things go poorly, they step forward and take accountability. Teams notice this immediately, and it builds trust faster than almost anything else.

Effective leaders also balance realism with optimism. They do not ignore problems or pretend that challenges are easy. Instead, they acknowledge reality while reinforcing forward momentum. The message is simple: this may be difficult, but we will work through it together.

Consistency ties it all together. People watch their leaders closely, especially during moments of pressure. They notice how decisions are made, how others are treated, and whether the leader’s message remains steady. Over time, consistency of character becomes a leader’s most credible signal.

In the end, leadership attitude is less about what leaders say and more about how they show up—day after day, decision after decision. When leaders model curiosity, ownership, realism, and consistency, they create the conditions for teams to do their best work.

And when that happens, performance tends to follow.

Have a blessed remainder of the weekend and may it carry over to a productive week ahead!

Eric

Something BIG

Good morning, Team! It’s Friday!

I had the good fortune to attend the Power Delivery Design Conference this week in Sun Valley, Idaho.

Each year the conference seems to get better. The presenters, panel discussions, content, and networking opportunities were all outstanding this year. The program also offers pre-conference educational sessions and, for those who enjoy it, opportunities to ski or snowmobile in the surrounding area.

Throughout the conference, participants discussed the state of electrical infrastructure—sharing lessons learned, highlighting significant projects that have been built, and addressing the challenges ahead. One of the most prominent topics was how our industry will meet the rapidly growing demand associated with data centers and other emerging technologies.

The conference concluded with a thoughtful presentation from one of the sponsor executives reflecting on where we have been as an industry—and where we are going. One statistic stood out: it took approximately 120 years to reach our current level of electrical demand, yet demand is expected to double in the next 15 years. That is something BIG.

Doug shared his perspective that meeting these challenges will require strong leadership. It will take innovative thinking, humility, and collaboration to meet the expectations placed on what is arguably the most complex machine ever created—the electrical grid.

It was a moment to reflect, but more importantly, a call to action.

I left the conference motivated to do my part in achieving the results the world has come to expect from the planners, designers, and builders—the keepers of a mega-system that underpins the security, productivity, and stability of our modern way of life.

Have a blessed weekend!

Eric

Still Dangerous

Good morning, Team! It’s Friday!

At some point, the narrative shifts.

You’re no longer the young executive on the rise. You’re the seasoned leader. The one with experience. Institutional knowledge. Scar tissue.

The risk? Experience can quietly turn into drift.

Staying relevant in your 60s isn’t about clinging to authority. It’s about remaining dangerous — physically, mentally, and strategically.

1. Strength is no longer optional.

Muscle loss accelerates after 50. Energy dips. Recovery slows. If you don’t train with intention, decline becomes the default. Strength training isn’t vanity — it’s durability. It sharpens focus, stabilizes mood, and signals discipline. Leaders who feel strong project strength.

2. Strategy beats stamina.

In your 40s, you could outwork people. In your 60s, you must out-think them. Pattern recognition becomes your edge. The question shifts from “How do we win this job?” to “Should we pursue it at all?” Mature leaders win by avoiding bad battles.

3. Energy is a leadership tool.

Teams mirror the executive. If you’re tired, reactive, or disengaged, it spreads. If you’re focused and steady, that spreads too. Energy management — sleep, nutrition, recovery — is no longer personal. It’s organizational.

4. Relevance requires humility.

Technology shifts. Markets change. Talent thinks differently. Staying dangerous means staying curious. Ask more questions. Invite dissent. Upgrade your thinking before it’s forced on you.

5. Play offense, not defense.

Too many experienced leaders protect legacy instead of building future value. The edge at 60 is clarity. You know what matters. You know what doesn’t. Use that to move faster, not slower.

Here’s the truth:

Aging is automatic. Decline is optional.

Your 60s can be consolidation — or acceleration.

•Stay strong enough to command the room.

•Stay sharp enough to see around corners.

•Stay humble enough to keep learning.

Have a blessed weekend!

Eric

Designing a Life?

Good morning, Team! It’s Friday!

Have you ever wondered what you should be doing with the rest of your life?

As I approach minimum retirement age, the goal line phases in and out of focus…frequently.

After picking one interesting looking article on my phone, my feed is now filled with retirement-based news articles. Complete overload! I’m still a long way off but I like to be well prepared for what’s coming next.

I now approach more information on the retirement topic with trepidation, so when Tony Robbins was interviewed recently, I didn’t realize initially that it was sponsored by a financial investment company. I paid most attention to the life advice from Tony as he established credibility and quickly articulated one of the most unsettling things I have heard in quite a while…

He posed the question, “Are you managing a living or are you designing a life?” 

He’s on YouTube if you want his take on the question. He and I view this topic in a similar light.

Making a living feels like it comes from a scarcity mindset. As in, “There’s only so much [x] so I need to figure out how to work within those available resources.”

Designing a life implies you start each day with endless possibilities, endless choices, an abundance mindset. What exciting, fulfilling and interesting things are you going to do today, this week, this year…and the rest of your life?

I love the perspective!

“I need to travel this week for work” compared to “I get to take a trip to Denver and I’ll visit a friend for lunch on the way in. I’ll spend quality time with coworkers, deliberately learn something new about many of them and in the evening, complete my workout in the hotel gym, pick a great place for a healthy meal and catch up on a book or maybe some sleep.”

It’s attitude in action instead of settling for what the world tends to throw at you. It’s better than “good enough”, it’s designing (the rest of) your life.

Have a blessed weekend!

Eric

It’s What You Signal

Good morning, Team! It’s Friday!

Every leader recognizes that culture matters. What most don’t seem to recognize is how to have a deliberate and positive impact on it each day. I’ve accepted leadership roles at different companies a number of times in my career. A fresh perspective and different experience have helped me to understand that culture is built through behavior—especially the small, repeated signals leaders send every day.

Patrick Lencioni reminds us that healthy organizations are rooted in trust. Without trust, teams waste energy on politics, self-protection, and ambiguity. Trust, however, does not emerge from authority or credentials. It emerges when leaders model vulnerability—admitting mistakes, asking for help, and putting the team’s success ahead of personal ego. When leaders go first, trust follows.

Stephen R. Covey extends this idea by reframing trust as both a character and a competence issue. Leaders build trust by aligning intent with behavior—doing what they say they will do, and doing it consistently. Covey’s principle of “begin with the end in mind” matters here: cultures drift when leaders react instead of lead with clarity. When expectations, priorities, and standards are explicit, people don’t guess—they execute.

Daniel Coyle takes these concepts further by showing how culture actually forms. In The Culture Code, Coyle demonstrates that high-performing cultures share three traits: psychological safety, shared purpose, and disciplined habits. What’s striking is that these traits are built through micro-moments—eye contact, listening, follow-through, and how leaders respond under pressure.

Culture is revealed most clearly when something goes wrong. Do leaders look for blame—or learning? Do they hoard information—or share it? Do they protect people—or positions? Teams quickly learn what truly matters, not by what leaders say in calm moments, but by what they do in tense ones.

The implication for leaders is simple—and demanding. You don’t “roll out” culture. You model it. Every meeting, every decision, every reaction is a vote for the culture you want—or the one you’ll get.

Culture is not soft. It is the operating system of execution. Build it deliberately, signal it consistently, and protect it relentlessly.

Have a blessed weekend!

Eric

Winning

Good morning, Team! It’s Friday!

I had the distinct pleasure of attending a conference this week where I heard Tim Grover speak. He trained Michael Jordan and Kobe Bryant, two of the most elite athletes, ever.

I didn’t know of “Grove” before this week but when I saw him entering the conference area I knew he wasn’t a participant. Cut, lean, groomed…and intense, he’s not your typical motivational speaker. In fact, he doesn’t consider himself one. He just delivers the cold, hard truth.

He owned the stage. He’s mastered the effective use of pause and drilled home salient points about being elite, about being a leader and about being a winner.

•Talent is a gift, it’s not a promise

•Greatness requires imbalance 

•An attitude attributed to MJ: Give me the ball and get the f*ck outta the way

•If you think the price of winning is high…wait until you get the bill for regret!

•When you win, celebrate hard but don’t celebrate long 

If you could bottle the chemicals released after being inspired by this hard core, gravel-voiced, northeastern badass, you’d have the winning combination.

Have a blessed weekend!

Eric